How to get support

We invite you to use our support resources or reach out to Social Jazz support anytime you have a need. We provide several resources and ways to reach us. 

We do our very best to get to every request within 24 hours but at times of high-volume it may take up to 48 hours so please be patient.

Support Center
To access a complete list of FAQ, How To, and other helpful articles, visit our support center at

You can always email our support team at

For more immediate assistance you can try chatting with one of our agents by clicking the chat bubble on any page in the Social Jazz website or app.

If no agents are available at the time of your chat, you can try again later or use one of the other ways to reach us.

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