FAQ
Using your own photos or images in posts
If you wish to use your own photo or image in your post, you can In fact it's very easy. Start by clicking Edit for the post you want to use your image for. Next, click the arrows to cycle through th…
Do you offer a free trial?
Yes, we offer a 14 day free trial for all users. The trial provides access to the full Post Catalog and all features. You can upgrade at any time to one of the paid plans.
How are post styles determined?
Social Jazz offers three (3) different visual style of posts. Illustrative - uses illustrations over various backgrounds. Typographic - solid colored background with text overlaid. Photographic - use…
Integrations
Social Jazz integrates with: Facebook. Instagram. Twitter. If there are additional integration you would us to add, just email us at hello@socialjazz.com.
What posts are included in the catalog?
We have growing number of posts in our catalog. Depending on the plan you are on you will have access to: U.S. Holidays . Additional Holidays/Occasions (Mothers/Fathers Day, Halloween, etc.). Major S…
Do you provide any social media analytics
At this time we do not offer social media analytics. If this is a feature you would like to see us add to the product please email us at hello@socialjazz.com.
What languages do you support
Currently Social Jazz only supports English (US). If you would like to request support for another language, please email us at hello@socialjazz.com.
Does the catalog include any international posts
While some of the posts in our catalog may in fact be appropriate for international needs, our catalog is currently designed for U.S. companies. If you would like to request additions to the catalog…
What social media platforms are supported
We create the images, captions, and hashtags -- and we automatic publish your posts -- to all of these platforms: Facebook. Instagram. Twitter. If you would like to see additional platforms supported…