How To's
How to disconnect your Instagram account
To disconnect your Instagram account, click Settings In the upper-right corner of the Social Jazz app, then click Social Media Settings. In the Instagram connection box, click Disconnect. You Instagr…
How to Connect your Instagram account
There are 2 ways to connect your Instagram account so that Social Jazz can automatically publish your posts for days that have scheduled content. Before you connect your Instagram account to Social J…
How to disconnect your Facebook accoubt
To disconnect your Facebook account, click Settings In the upper-right corner of the Social Jazz app, then click Social Media Settings. In the Facebook connection box, click Disconnect. You Facebook…
How to connect your Facebook account
There are 2 ways to connect your Facebook account so that Social Jazz can automatically publish your posts for days that have scheduled content. Before you connect your Facebook account to Social Jaz…
Payments and Billing
Social Jazz charges a monthly fee for access to the application and whichever social media catalogs you have selected. After your 14-Day Free trial, if you wish to keep using Social Jazz you must ent…
How to add/remove a user from your account?
Social Jazz allows you to add and remove users as desired. To add a new user click on Settings in the upper right corner of the app , then click on Users. Enter the email address of the user you want…
How to cancel your account
We certainly don't want to see you go, but we understand you may need to cancel your account. To cancel, click on Settings in the upper right corner of the app, then click Billing and Plan. Click Can…
How to create your own post
Want to create your own post, it's super easy. Follow these steps. First, navigate to the day you would like the post to be published. Desktop On desktop, click on the day in the calendar. Mobile On…
How to disconnect from Twitter
To disconnect your Twitter account, click Settings In the upper-right corner of the Social Jazz app, then click Social Media Settings. In the Twitter connection box, click Disconnect. You Twitter acc…
How to connect your Twitter account
There are 2 ways to connect your Twitter account, so that Social Jazz can automatically publish your Tweets for days that have scheduled posts. Before you connect your Twitter account to Social Jazz,…
How to delete a post
How do I remove a post before it goes out? Click on the day the post is scheduled to go out. (example click on Nov 24th for Thanksgiving day). In the post panel, on the right hand side, click the tog…
How to get support
We invite you to use our support resources or reach out to Social Jazz support anytime you have a need. We provide several resources and ways to reach us. We do our very best to get to every request…
How to edit posts
Once Social Jazz autogenerates a post for you, you can edit it. For each post you can edit: The image style. The captions and hashtags. Which platforms the post is delivered to. To edit a post, click…
How to add and remove posts from your calendar
When you add a post to your calendar, essentially you are indicating that post should be published to your social media accounts on that day. It couldn't be simpler to add/remove posts from your cale…
